Managing Billing

View and manage your subscription and payments.

Accessing Billing

• Go to Settings in the left sidebar
• Select Billing under Account

Current Plan

The billing page shows:

• Your current plan name
• Monthly or annual billing cycle
• Next billing date
• Current period dates

Usage Overview

Monitor your usage against plan limits:

• Conversations used this period
• Active brands
• Team members
• AI credits remaining
• Active integrations
• Knowledge base articles

Progress bars show your usage percentage. Warnings appear when approaching limits.

Payment Method

View and manage your payment method:

• See your current card (brand, last 4 digits, expiration)
• Click Manage Payment Methods to update
• You're redirected to the secure Stripe portal

Invoice History

View recent invoices:

• Invoice number and date
• Amount charged
• Payment status
• Download PDF or view online

Click View All Invoices for complete history.

Upgrading Your Plan

• Click Change Plan or visit the pricing page
• Select your new plan
• Choose monthly or annual billing
• Complete payment if required

Upgrades provide immediate access to new features.

Canceling Your Subscription

• Scroll to the bottom of the billing page
• Click Cancel Subscription
• Confirm cancellation

Your plan remains active until the end of the billing period. You can reactivate anytime before then.