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Brands

Assignment Strategies

Configure how conversations are assigned to agents. Accessing Assignment Settings Go to Settings in the left sidebar...

Updated Dec 15, 2025

Managing Multiple Brands

Support multiple products or companies from one Helplane workspace. What are Brands? Brands let you manage separate...

Updated Dec 15, 2025

Customizing Brand Profile

Set up your brand's identity in Helplane. Accessing Brand Settings Go to Settings in the left sidebar Select Brand...

Updated Dec 15, 2025
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