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Knowledge Base

Create and manage help articles for your customers' self-service portal.

Importing Articles

Bulk import articles from a spreadsheet or another help desk. Preparing Your Import File Create a CSV or Excel file...

Updated Dec 15, 2025

Customizing Your Help Center

Make your help center match your brand. Appearance Settings Go to Settings > Help Center > Appearance Customize the...

Updated Dec 15, 2025

Creating Knowledge Base Articles

Build a self-service help center for your customers. Accessing the Knowledge Base Click Knowledge Base in the left...

Updated Dec 15, 2025
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